Shipping Policy

At Sumo Egypt, we are committed to delivering your orders as quickly as possible while ensuring that every product arrives in excellent condition.

Shipping Coverage

• We currently offer shipping within the Greater Cairo Area (Cairo, Giza, and Qalyubia).
• We are actively expanding our shipping network and will be offering delivery to all governorates across Egypt soon.
• This policy will be updated as new shipping destinations become available.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders are not processed or shipped on public holidays or official days off. Processing times begin on the next business day.

Delivery Time

• Delivery times vary depending on the destination and shipping provider, but orders are typically delivered within 2–5 business days after shipment.
• Delivery may take longer during peak seasons, promotional periods, public holidays, or due to circumstances beyond our control.

Shipping Fees

• Shipping fees are calculated at checkout and displayed before your order is confirmed.
• Shipping charges may vary depending on the delivery location.

Receiving Your Order

• Please ensure that your shipping information, including your name, phone number, and delivery address, is accurate when placing your order.
• If we are unable to contact you or deliver your order due to incorrect or incomplete shipping information, your order may be canceled, or we may contact you to arrange another delivery attempt.

Shipping Delays

While we always strive to deliver orders on time, delays may occasionally occur due to circumstances beyond our control, such as weather conditions, shipping carrier delays, or public holidays. If this happens, we will do our best to keep you informed about the status of your order.

Contact Us

If you have any questions regarding shipping, please contact us at:

• Email: [email protected]

Thank you for choosing Sumo Egypt. We appreciate your trust and look forward to providing you with a smooth and enjoyable shopping experience from the moment you place your order until it arrives at your doorstep.